Shipping Policy
Shipping & Delivery
Lead Time
All pieces are made to order in Tivoli, Italy. Each stone is extracted, shaped, and finished by hand before being prepared for transit.
- Production: 4, 6 weeks
- Delivery: 2, 4 weeks
- Total: 6, 10 weeks from order confirmation
You will receive a shipping notification with tracking information when your piece leaves the quarry.
USA · Canada · Australia
White-glove delivery at a flat rate of $300 USD. This includes:
- Room-of-choice placement
- Debris and packaging removal
- Full transit insurance
- Scheduled delivery appointment
Worldwide Delivery. On Request
We ship to countries outside the USA, Canada, and Australia on a request basis. Due to the nature of white-glove stone freight, final delivery costs vary significantly by destination and access conditions.
Important: Orders from countries outside our standard shipping zone cannot be processed without a confirmed freight quote. Please contact us before placing your order to receive a final white-glove delivery price for your country.
Delivery Details
- All pieces are fully insured in transit
- Delivery appointments are coordinated directly with our logistics partner
- Please ensure adequate access for large stone furniture delivery
- Pieces ship from Tivoli, Roman region, Italy