Terms of Service

Tobia Stone

Effective Date: 12/02/2026

Welcome to Tobia Stone.

These Terms govern your access to and use of www.tobia-stones.com and the purchase of our pieces. By engaging with our website or placing an order, you agree to the terms outlined below.

1. Our Pieces

Tobia Stone curates and produces architectural furniture crafted from natural materials including travertine, marble, and other noble stones.

Each piece is inherently unique.

Variations in tone, veining, porosity, texture, and surface markings are natural characteristics of stone and reflect its authenticity. These distinctions are not defects, but the signature of nature.

2. Made-to-Order & Custom Production

Most Tobia Stone creations are produced on a made-to-order basis.

Once production has commenced, orders may not be cancelled or refunded.

Estimated production timelines are provided for guidance and may vary depending on material sourcing and artisanal processes.

3. Pricing & Payment

All prices are displayed in USD unless otherwise specified.

Full payment or agreed deposit is required prior to production or shipment.

We reserve the right to refuse or cancel any order at our sole discretion.

4. Delivery & Inspection

Due to the weight and fragility of natural stone, deliveries are made via specialized freight carriers or white glove service where applicable.

Delivery timeframes are estimates and cannot be guaranteed.

Upon receipt, the client must:

• Inspect the piece carefully

• Note any visible damage on the delivery document

• Notify us within 48 hours with photographic documentation

Failure to report damage within this timeframe may void eligibility for claim.

5. Returns

Given the bespoke and high-value nature of our collections:

• Custom and made-to-order pieces are final sale.

• Returns are accepted only in the event of confirmed structural defect or transit damage.

• Return logistics may incur additional costs.

Each case is reviewed individually with care and discretion.

6. Care & Responsibility

Natural stone requires thoughtful care.

Tobia Stone is not liable for damage resulting from:

• Improper installation

• Misuse

• Inadequate maintenance

• Exposure to inappropriate environmental conditions

Care instructions are provided to preserve the integrity of each piece.

7. Limitation of Liability

To the fullest extent permitted by law, Tobia Stone shall not be held responsible for indirect, incidental, or consequential damages arising from the use of our products.

8. Governing Law

These Terms are governed by the applicable laws of the jurisdiction in which Tobia Stone operates.

Contact

Tobia Stone
Montreal, Canada
Email: tobiastones.sav@gmail.com