Privacy Policy

Privacy Policy

Last updated: April 2025

Tobia Stones ("we," "us," or "our") is based in Los Angeles, California. This Privacy Policy describes how we collect, use, and protect information when you visit our website or make a purchase.

Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, phone number, and shipping address when you place an order or contact us
  • Payment information (processed securely by third-party payment processors — we do not store card numbers)
  • Communications you send to us

We also collect certain information automatically when you visit our site:

  • Browser type, IP address, and device information
  • Pages visited and time spent on site
  • Referring URLs

How We Use Your Information

  • To process and fulfill your order
  • To communicate about your order, including production updates and delivery scheduling
  • To respond to your inquiries
  • To improve our website and customer experience
  • To send marketing communications, where you have opted in
  • To comply with legal obligations

Sharing Your Information

We do not sell your personal information. We share information only with trusted service providers who assist us in operating our business — including Shopify (our e-commerce platform), payment processors, and white glove delivery partners — all of whom are bound by confidentiality obligations. We may also disclose information when required by law.

Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and support marketing efforts. You may adjust your browser settings to decline cookies, though some site features may be affected.

California Privacy Rights (CCPA)

If you are a California resident, you have the right to: know what personal information we collect and how it is used; request deletion of your personal information; opt out of the sale of your personal information (we do not sell personal information); and not be discriminated against for exercising your rights. To exercise your rights, contact us at contact@tobia-stones.com.

Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, or as required by law.

Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised effective date.

Contact

For privacy-related inquiries, contact us at contact@tobia-stones.com
Tobia Stones — Los Angeles, California